Contact the Fernhill Linux Project

Got a question about Linux or open-source software? Whether you are attempting your first Ubuntu UK install, weighing up a Linux Mint migration, or planning a Raspberry Pi rollout in a school, just drop us an email. No jargon, no pressure, no sales pitch.

How to Reach Us

We are a small volunteer team based in the UK, so replies usually take one to two working days. We welcome questions about Linux for beginners, Ubuntu UK setups, Linux Mint migrations and Raspberry Pi projects in homes or classrooms.

Email Us

The best way to reach us is by email at [email protected]. We aim to respond within 48 hours, though busy weeks can slow us down a little.

What to Include in Your Message

Tell us your setup, what you have already tried, and what you would like to achieve. Screenshots or error messages help enormously. We also welcome tips and corrections, so if you spot something wrong in a guide, let us know.

What We Can (and Cannot) Help With

We can point you towards open-source software alternatives, recommend Linux Mint or Ubuntu UK resources, and share Raspberry Pi classroom ideas. What we cannot do is provide paid IT support or fix broken hardware.

Topics We Cover

Common requests include choosing a beginner-friendly distribution, reviving older laptops, setting up parental controls, and planning Raspberry Pi lessons for UK schools.

Where to Get Urgent Help

If your problem is urgent, your distro’s official forums and community chat channels are the fastest route. We are volunteers, not an emergency service.

Thank you for supporting independent, ad-free Linux advice. Every message helps shape future guides for UK homes and schools, so keep them coming.